Maintain 360 degree information of your interaction with customers
Customer is the king, and this adage holds more significance in the era we live in than any other previous era. The customer today is more empowered than ever, more aware than ever, and enjoys more choices than ever. Quite rightly, today every sales-driven business understands that the key factor to success is customer satisfaction, and hence aspires to build personalized and long-lasting relationships with their customers. But with every customer being unique, it requires a different, ‘one-to-one’ approach on the organization’s part to reach out to the customers based on their buying habits.
Also the businesses understand that in this age of competition, retaining the existing customers and adding new ones, engaging with leads and prospects, getting insights about the business, streamlining the sales process, and growing the business faster are all tough things to do. So how can they achieve all of that? The answer is with BatchMaster CRM – a standout solution that’s embedded in BatchMaster ERP. It allows the different functions of a business to easily share information and route tasks to provide a seamless customer experience.
With BatchMaster CRM, the businesses are just a click away from their prospect, targets and customer's details, fulfilled/unfulfilled service commitments, deals gained, opportunities lost, task assignments and lot more. The fact that it is web-based allows the users flexibility and mobility as it can be accessed from any browser.
Take a look at its robust features below: