Customer is the king, and this adage holds more significance in the era we live in than any other previous era. The customer today is more empowered than ever, more aware than ever, and enjoys more choices than ever. Quite rightly, today every sales-driven business understands that the key factor to success is customer satisfaction, and hence aspires to build personalized and long-lasting relationships with their customers. But with every customer being unique, it requires a different, ‘one-to-one’ approach on the organization’s part to reach out to the customers based on their buying habits.
Also, the businesses understand that in this age of competition, retaining the existing customers and adding new ones, engaging with leads and prospects, getting insights about the business, streamlining the sales process, and growing the business faster are all tough things to do. So how can they achieve all of that? The answer is with BatchMaster CRM system – a standout ERP and CRM software solution that’s embedded in BatchMaster ERP. It allows the different functions of a business to easily share information and route tasks to provide a seamless customer experience.
With BatchMaster CRM ERP software, the businesses are just a click away from their prospect, targets and customers’ details, fulfilled/unfulfilled service commitments, deals gained, opportunities lost, task assignments and lot more. The fact that it is web-based allows the users flexibility and mobility as it can be accessed from any browser.
Take a look at its robust features below:
BatchMaster Software is one of the market leaders in offering enterprise software solutions for the process manufacturing industries. With an in-depth industry analysis, gained through a vast industry experience with over 2000 implementations worldwide, we clearly understand the unique industry challenges. BatchMaster offers ERP solutions that are apt to support industry specific operations and handles critical processes of the micro-verticals. Process manufacturing companies around the globe have come to rely upon BatchMaster® to manage nearly every aspect of their manufacturing distribution, finance & accounting, Quality Control, Compliance and HR- related operations. With headquarter in Laguna Hills, BatchMaster has its offices in New Jersey, India and New Zealand.Read More