BatchMaster has a dedicated Customer Service department which is available throughout your working hours. People from customer services are charted to ensure that the customers derive maximum satisfaction and benefits from BatchMaster's Products and Services.
Customers Service is a separate channel, outside Project implementation, and Technical Support, where customers can reach to offer their suggestions and feedback whether they have a problem or not.
BatchMaster provides necessary and sufficient training to the end users too, as they use BatchMaster ERP extensively for their day-to-day work. In case the trained employee quits, BatchMaster offers several options to choose from–
Also a customer find this as a forum to register his concerns regarding new purchases, additional license requirement, Software Support plan, information regarding BatchMaster Add Ons and Verticals.
A customer service representative can really help you in making a decision for your upgrades, additional purchases and choosing which products best fits your needs