“We were looking for a solution that would introduce a more integrated, automated way of managing our business.”
Mr Adnan Gerges
Deputy General Manager – Group CFO
Wooden Bakery
Customer
Wooden Bakery
Industry
Food
Location
Antelias, Lebanon
Solution
BatchMaster Web ERP
Systems Replaced
Legacy Software
Wooden Bakery Enhances Operational Visibility & Leverages Advanced Production Capabilities with BatchMaster Manufacturing
Wooden Bakery was established in 1969 by Mr Edward Bou Habib with a vision to provide top-quality bread. Headquartered in Jal El Dib, Lebanon, Wooden Bakery has ventured internationally into Saudi Arabia, Qatar, the UAE, Iraq, and Kuwait. From opening its first retail store in 1999 to revolutionising the whole bakery industry in Lebanon, it has come a long way. Their mission is to emerge as the top bakery choice in the Middle East and attain a prominent global position.
Initially, the company relied on legacy software for operations, which failed to adapt to its evolving needs as it expanded. Soon, the need for niche-specific ERP software for better visibility and coordination became evident, and they began searching for it.
The Need for a Tailored ERP Solution
Wooden Bakery’s expansion demanded a niche-specific ERP solution capable of collecting, analysing, and reporting essential business data in real time. “We were looking for a solution that would introduce a more integrated, automated way of managing our business,” said Mr Adnan Gerges, Deputy General Manager – Group CFO at Wooden Bakery.
WHY WOODEN BAKERY CHOSE BATCHMASTER .
“Most of the vendors we approached couldn’t provide us with an end-to-end solution and didn’t have the requisite knowledge of the SAP HANA technology & process manufacturing in the bakery vertical,” said Mrs Jocelyne Moussa, IT Manager at Wooden Bakery.
However, it wasn’t the same case with the people at BatchMaster, who were well placed to answer all our queries. Knowing that it is a leader in providing ERP solutions to process manufacturing industries, it didn’t take us long to finalise our association with BatchMaster.”
Key Factors Influencing the Decision Included:
- Superior Formulation: The superior formulation module ensured recipe security, enabling only the authorised personnel to access sensitive information while enabling tracking of previous versions and changes made to the formula.
- Flawless Inventory Management: With BatchMaster, Wooden Bakery was able to effectively calculate costs while accounting for factors like labour and overhead expenses. It also enabled them to use alternatives during production and split production batches, receiving finished goods in partial quantities.
- Enhanced Visibility & Decision Making: With BatchMaster, Wooden Bakery is now able to access mission-critical data in real time and make reliable business decisions faster, fostering efficiency in its internal business operations.
- Batch Manufacturing: Benefiting from accurate forecasting and MPS capabilities, they can effectively plan purchases and production, processing multiple orders from a single screen. With BatchMaster Manufacturing for SAP Business One, they can now create up to 2000 batches in a single click.
- Planning Capabilities: BatchMaster enabled them to effortlessly consolidate demands into a single production batch. Now they can effectively plan the purchase of dependent demand items to maintain a seamless flow of materials and ensure a consistent production flow.
Looking Ahead:
With BatchMaster Manufacturing for SAP Business One for HANA, Wooden Bakery is taking a firm step towards sustained growth and industry leadership. They can now oversee and manage operations across six different locations from a single dashboard.
Further, they are looking forward to leveraging detailed reports from BatchMaster Manufacturing for SAP Business One for HANA to get valuable insights into critical business verticals like planning, inventory management, procurement, etc.
The team also praised BatchMaster, stating: “The team of implementers at BatchMaster made a commendable effort alongside our IT department in implementing the software and resolving all issues and challenges that we faced during the implementation.”
About BatchMaster Software:
BatchMaster Software is a leading provider of ERP solutions that help growing formula-based manufacturers streamline operations, reduce costs, and comply with stringent regulatory mandates. BatchMaster ERP is designed specifically for the Food, Nutraceuticals, Cosmetics, Pharmaceuticals, Chemicals, and Specialty Manufacturing Industries, and can be deployed on-premises or in the cloud.
Contact Us:
Brilliant Solitaire Plot 6-A, Offices 201-A to 204-B, Scheme 78, Part II, Indore – 452010, Ph: +91 7314962419, sales@batchmaster.co.in






