Enterprise Customer Portal
One simple Integration, Two benefits: More responsive you, More satisfied customers
BatchMaster Enterprise Customer Portal
- A secure self-service gateway to a company’s products/services that can be easily accessed by customers to place orders, check status, and get support, among other things, without having to reach out directly to the company.
Empowering the Customers
- BatchMaster Enterprise Customer Portal gives customers quick access to the products they want to buy or the services they want to avail. They can login anytime as per their convenience and access, print and download their data regarding quotations, orders, inventory status, invoices, delivery notes, credit memos, payment etc. This way it allows businesses to save time and improve efficiency.
Many Needs, One Solution
- A well-designed solution, BatchMaster Customer Portal allows the customers to post purchase inquiries, check sales quotation, place purchase orders, view invoices, get delivery specifications, and even add attachments and notes to them. The customers can also see all their existing contracts on the Customer Portal.
Your Brand on Your Customer Portal
- BatchMaster customer portal lets you have your brand logo and custom theme on the customer portal, so that your customers know they are exactly where they should be. Powered by BatchMaster, the solution helps you deliver a seamless experience to your customers every time they log in.
Optimizing the Self Service Model
Reduce the strain on the sales staff, and other employees in general while still being super responsive. Make your customers get what they want just when they want it with Customer Portal, alongside help your employees save time, get rid of error-prone paperwork, and be more efficient.
Components that Make Up Customer Portal
Dashboard
Displays key info like sales data
Purchase Inquiries
Allows customers to post purchase request
Sales Quotations
Directly create Quotes for your regular buys
Purchase Order
Can be made with a click from sales quotation
Sales Order
Fast upload of orders from Customer’s ERP
Delivery Note & ASN
Accompanying document & Advanced Shipment Notes for info on delivery status
Open Invoices
View open invoices and add attachments to them
Customer Contracts
See terms & conditions of contracts, anytime
Customer Portal: Advantages galore!
- Less strain on stakeholders
- Direct placing of orders
- Greater ease of use & convenience
- Eliminates error-prone paperwork
- Secure digital environment for transactions
- Simple log in
- Improved efficiency, collaboration & savings on time
- More Responsiveness
- Enhanced customer satisfaction
Run Our Manufacturing ERP With Your Existing Financials
Upgrade to our ERP without missing a beat in your financial and accounting routines. BatchMaster ERP offers seamless integration with Tally, QuickBooks, Sage 50/100/200/300, SAP Business One and other popular systems, ensuring a smooth transition.
Web/Cloud Deployment Available
Give your small, mid-size, or large-scale businesses the power of our ‘Cloud ERP’ solutions, and enjoy the benefits of leveraging the cloud.
Looking To Find Best Solution for Your Business?
Allow our expert team of solution consultants to review your business operations so that they can offer you the best-possible solution, either on premise or in the cloud, to meet all your industry-specific needs
About Us
BatchMaster Software is a global leader in enterprise solutions for process manufacturing industries, including food & beverage, pharmaceuticals, paints and coatings, chemicals, and cosmetics. With over 3,000 successful implementations worldwide and decades of expertise, we understand the unique challenges of these sectors. Our ERP solutions streamline industry-specific operations, manage critical processes across micro-verticals, and ensure compliance. Trusted by manufacturers globally to handle everything from production and distribution to finance, quality control, and regulatory requirements, BatchMaster operates from its headquarters in Irvine, California, with offices in India.