Next most important thing after product selection is services that play a critical role in successful implementation of an ERP. The ERP services offered by BatchMaster Software as a company are designed to ensure that the customers and partners derive the maximum benefit of the ERP system. BatchMaster’s Services ecosystem include implementation consulting, technical support, customer services and education & training. BatchMaster ensures that:

  • Implementation meets the scope, time and cost
  • Effective consulting is provided for perfect mapping of customizations with solutions
  • Post Go-Live periods, the technical support is available 24X7 through telephone or via email (various plans are available for the same)
  • Necessary training is imparted through our e-learning facility, remote sessions, and/or on-site, depending on the scope, criticality and participation solicited
  • Customer is getting proper service as customer satisfaction is our key performance indicator

About Us

BatchMaster Software is one of the market leaders in offering enterprise software solutions for the process manufacturing industries. With an in-depth industry analysis, gained through a vast industry experience with over 2000 implementations worldwide, we clearly understand the unique industry challenges. BatchMaster offers ERP solutions that are apt to support industry specific operations and handles critical processes of the micro-verticals. Process manufacturing companies around the globe have come to rely upon BatchMaster® to manage nearly every aspect of their manufacturing distribution, finance & accounting, Quality Control, Compliance and HR- related operations. With headquarter in Laguna Hills, BatchMaster has its offices in New Jersey, India and New Zealand.
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