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What is Quality Management System in Manufacturing Industry?

Manufacturing businesses are facing numerous challenges driven by both internal as well as external factors, which prevent them from having control over operations. A good Quality Management System (QMS) helps them address those challenges, and gain better control of every manufacturing process. This blog helps you understand how.

QMS system for manufacturing industry


Just like in any other industry, businesses operating in the manufacturing sector also operate with the objectives of minimizing costs & waste, and maximizing profitability. Some go on to successfully achieve their goals, while others fail to do so. Ever thought what separates the two? 

While there can be many factors at play that actually make the difference between success and failure, one of the prominent ones is the presence of quality culture. The manufacturing businesses that know quality management can help achieve the objectives, are the ones that usually succeed. Also Read: Difference between Quality Management and Quality Control 

Quality management is particularly important for manufacturing businesses, as they are heavily regulated, and there’s always a lot at stake- be it the costs, or the brand reputation. There are of course a host of other challenges arising from the internal as well as the external factors. 

What the manufacturing businesses need is a quality management software for manufacturing, which can help them create a culture of quality within their business operations, and achieve all their business objectives. And in exactly what manner can it help them? Let’s first start with QMS basics before we dig deeper into the subject. Also Read: What is the difference between Quality Control and Quality Assurance? 

What is a QMS for manufacturing industries? 

In order to understand a QMS, one needs to understand the concept of quality management first. Simply put, quality management is an approach that allows businesses to design and deliver products or services in line with the requisite quality and compliance requirements. It also allows them to ensure that the quality processes are effective, efficient, and economical. 

So, a QMS is a tool business organizations turn to for the application of the quality management approach. It binds people, processes, and documentation together within an organization, and facilitates interaction between them. It also acts as a quality control software for manufacturing. 

A manufacturing industry quality management software predominantly involves the development, and application of standard operating procedures (SOPs), business policies, procedures, corrective processes, and functions to ensure that the quality expectations of the customer are consistently and invariably met. 

It ensures that the product, process, or system performs as per its planned function, every single time.

quality management software for manufacturing industry

Challenges in the manufacturing industry

The manufacturers face a number of challenges that are related to the factors such as increased competition, taking the operations global, reducing the cycle time to quickly market products, maintaining the highest quality standards, etc. But the most important ones are meeting the regulatory requirements, managing costs, and improving customer satisfaction.

Manufacturing businesses face a huge challenge in the form of remaining compliant. They need a system that can help them in ensuring their products and manufacturing processes meet the necessary regulatory requirements. Managing costs is another challenge, as not managing quality can lead to significant losses that can lead to an increase in the number of manufacturing faults.

Improving customer satisfaction is yet another challenge for manufacturing businesses. They need to focus at continual improvement of the products, services, processes, and also the organizational culture, with the emphasis on delivering satisfaction to the customers by offering products and services of highest quality.

In sum, the businesses require a sound coordination of people, processes, and technology to effectively meet the quality-related challenges in manufacturing. And that is precisely what a QMS software is all about!

QMS system

Importance of QMS for manufacturing industries

A quality management software for manufacturing helps manufacturing organizations address almost all of the challenges mentioned above. To begin with, a streamlined, paperless system that a QMS is, it allows manufacturers to centrally monitor and manage quality across operations, and thus produce better quality products faster and more efficiently, in the first time itself.

A good manufacturing industry quality management software is designed and built to support continuous improvement and compliance initiatives in alignment and conformance with the current Good Manufacturing Practice (cGMP) guidelines, and all other applicable regulatory requirements. This way, it facilitates manufacturing high-quality and zero-risk products.

What a quality control software for manufacturing also does is that it empowers manufacturing businesses to attain proper control over manufacturing process and costs. It drives immense value for manufacturing businesses through its functionalities such as:

  • Document Management
  • Change Management
  • Nonconformance Management
  • CAPA Management
  • Audit Management
  • Training Management
  • Complaint Management
  • Risk Management
  • Compliance Management

Advantages QMS offers to the manufacturers

The introduction of a manufacturing industry quality management software to any manufacturing business helps them leverage numerous benefits. Some of them are:

  • Better control
  • Compliance with industry standards
  • Increased production
  • Lesser rework
  • Achieve highest quality standards for delivered goods
  • Reduce costs associated with low quality
  • Drive operational excellence
  • Exceed customer expectations
  • Continually improve product quality
  • Improved internal communication

Closing thoughts

A quality management software for manufacturing has a lot of value to offer to any manufacturing organization, with its above mentioned functionalities. It helps them address their quality-related challenges, and allows them to leverage the numerous benefits it has to offer, so that the manufacturing businesses stay ahead of the competition.

One particular QMS software that stands out in the crowd of ordinary software, happens to be BM QualityMaster. With all the value that it brings to the table, it’s a must-have for your manufacturing business. Curious to learn more about it? Write to our in-house quality specialists to schedule a demo, or just to have a quick no-obligation discussion.



Sanjay Panjwani

Sanjay Panjwani is the Managing Director at BatchMaster Software, the leading provider of enterprise software solutions for process manufacturing industries. He’s on a mission to solve business challenges through innovation in ERP solution suites. You can connect with him on LinkedIn.