The renowned art critic John Ruskin once stated, “Quality is never an accident. It is usually the outcome of careful planning.” Although he was speaking about the quality of art, his words are applicable to all aspects of life, including business. In this highly competitive environment, a company that continually commits to high quality procedures and products has a high chance of success.
And, quality doesn’t improve by itself; it requires conscious efforts and analysis. Thus, improving your quality management system is one of the best investments you can make in delivering quality products and services and quality outcomes for your organization.
A quality management system is beneficial for a variety of reasons.
However, multiple quality management systems and standards that govern a business are converging to follow procedures and techniques that demonstrate the quality of its products and services. Knowing how to distinguish between them is crucial for determining which is best for your business.
But first, let’s explain what a quality management system is, so that we may use the term “type” in a meaningful way.
What is Quality Management System?
A quality management system is a set of processes, policies, procedures, documentation, and resources that work together to ensure that a company’s products and services fulfil the needs and expectations of its customers.
With the rise of industrial manufacturing, the quality management system evolved as a means of ensuring predictable outcomes with higher volumes and more specialization. To deliver a high-quality product, a system rather than a single person is required to ensure quality across the production line or supply chain.
Today, specialization, speed, and volume have all increased, making it more necessary than ever to have a quality management software in place to decrease errors and delays while also increasing customer satisfaction. In recent years, the scope of quality has shifted, with more companies focusing on environmental quality, privacy, and other important issues in addition to ‘production.’
Moreover, now-a-days quality management system demands collaboration not only between people but, also between capital and resources. Certainly, this calls for a dedicated Quality Management Software.
If you want to implement a quality management system or achieve a specific degree of quality compliance, you should choose one of the quality management systems listed below.
Types of Quality Management System
The ISO systems are the most widely used and cited types of quality management systems and standards.
The ISO family of quality standards is utilized in a wide range of industries and addresses both quality and sustainability. While ISO 9001 is the most popular in the world and achieved standard, there are additional accreditations and standards that are more appropriate to specific industries:
These industries have varying levels of quality, yet they all share some common principles and frequently use comparable quality statements (as shown above in the illustration).
Many firms value meeting these quality standards and management systems, but it’s also critical that they have a system in place for coordinating and managing all of these components – especially when operations and coordination get more complicated. The ‘types of quality management systems’ – come into play here.
A quality management system (QMS) is essential for a company to ensure that quality is instilled in all of its operations and products. The types of systems are determined by the company’s quality criteria. There are several standards, the most common of which being ISO 9001.
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