Enterprise Customer Portal

BatchMaster Enterprise Customer Portal

A secure self-service gateway to a company’s products/services that can be easily accessed by customers to place orders, check status, get support, among other things, without having to reach out directly to the company.

enterprise customer portal

 

customer portal sales order

Empowering the customers

BatchMaster Enterprise Customer Portal gives the customers quick access to the products they want to buy or the services they want to avail. They can login anytime as per their convenience and access, print and download their data regarding quotations, orders, inventory status, invoices, delivery notes, credit memos, payment etc. This way it allows businesses to save time and improve efficiency.

 

Many needs, one solution

A well-designed solution, BatchMaster Customer Portal allows the customers to post purchase inquiries, check the sales quotation, place purchase orders, view invoices, get delivery specifications, and even add attachments and notes to them. The customers can also see all their existing contracts on the Customer Portal.

customer portal sales quotation

 

customer portal login

Your brand on your customer portal

BatchMaster customer portal lets you have your brand logo and custom theme on the customer portal, so that your customers know they are exactly where they should be. Powered by BatchMaster, the solution helps you deliver a seamless experience to your customers every time they log in.

 

Optimizing the self-service model

Reduce the strain on the sales staff, and other employees in general while still being super responsive. Make your customers get what they want just when they want it with Customer Portal, alongside help your employees save time, get rid of error-prone paperwork, and be more efficient.

Components that make up Customer Portal

customer portal dashboard

Dashboard

Displays key info like sales data

purchase inquiries

Purchase Inquiries

Allows customers to post purchase request

sales quotations

Sales Quotations

Directly create Quotes for your regular buys

purchase order

Purchase Order

Can be made with a click from sales quotation

sales order

Sales Order

Fast upload of orders from Customer’s ERP

delivery note

Delivery Note & ASN

Accompanying document & Advanced Shipment Notes for info on delivery status

open invoices

Open Invoices

View open invoices and add attachments to them

customer contacts

Customer Contracts

See terms & conditions of contracts, anytime

Customer Portal: Advantages galore!

  • Less strain on stakeholders
  • Simple log in
  • Direct placing of orders
  • Greater ease of use & convenience
  • Eliminates error-prone paperwork
  • Secure digital environment for transactions
  • Improved efficiency, collaboration & savings on time
  • More Responsiveness
  • Enhanced customer satisfaction

Want to see how it can simplify your business? Take the free trial

Let’s start

About Us

BatchMaster Software is one of the market leaders in offering enterprise software solutions for the process manufacturing industries. With an in-depth industry analysis, gained through a vast industry experience with over 2000 implementations worldwide, we clearly understand the unique industry challenges. BatchMaster offers ERP solutions that are apt to support industry specific operations and handles critical processes of the micro-verticals. Process manufacturing companies around the globe have come to rely upon BatchMaster® to manage nearly every aspect of their manufacturing distribution, finance & accounting, Quality Control, Compliance and HR- related operations. With headquarter in Laguna Hills, BatchMaster has its offices in New Jersey, India and New Zealand.
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